Anita Kurl Salon - Frequently Asked Questions

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Book an Appointment

OPENING HOURS

Tuesday-Friday 11am - 8pm

Saturday 10am - 5pm

MAKE AN APPOINTMENT

1661 Washington Street

Boston, MA 02118

(617) 266-2668

info@anitakurl.com

HOW TO ARRIVE FOR YOUR APPOINTMENT:

Because the Curly Cut requires dry cutting methods, we ask that Curly Clients arrive with your hair Down, Dry and De-tangled. Think Day One hair with a normal amount of product. If you arrive with your hair pulled back, wet or matted you will be charged an additional $25 dollar fee. Each haircut will take a minimum of 90 minutes, please plan your other activities and appointments accordingly.

CREDIT CARDS ARE REQUIRED FOR BOOKING APPOINTMENTS:

Appointments must be secured with a credit card at the time of booking. We will not allow an appointment to be held without one.

24 HOUR CANCELLATION POLICY:

The 24-Hour Cancellation Policy is in effect for every appointment, including COVID 19 related situations.

Your appointments are essential to us and reserved especially for you. We understand that sometimes schedule adjustments are necessary and, therefore, only request 24 hours for cancellation and appointment changes.

Clients who cancel or reschedule their appointments in under 24 hours will be charged 50% of their scheduled appointments and clients who do not contact the salon and do not arrive for their appointment will be charged 100% of the reserved service amount. The cost of any missed appointments must be paid for before scheduling any additional appointments.

Booking an appointment with us, states that you agree to this policy.

LATE ARRIVALS:
If you arrive 15 minutes or more late to your scheduled appointment time you risk the chance of your appointment being cancelled as well as a Cancellation Fee of 50% of your missed appointment.

HAIR SERVICES POLICY:
If you are not 100% satisfied we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services corrected free of charge and will be considered as a Priority Appointment. Any issues reported longer than 5 days from the original appointment date may incur additional service fees.

PRODUCT POLICY:

We will provide a refund on unopened products returned within 30 days. Only exchanges and store credits are applicable to opened products with no more than 1/4 used. Returns must be made within 30 days.

LARGE PARTIES:
Because we are such a small salon, please do not bring additional guests with you to your appointment. We only have enough room to accommodate scheduled clients. Children must also be accommodated by an adult who can appropriately supervise them while in the salon.

REFERRAL PROGRAM:
Don’t forget! When you refer a friend both of you will receive 10% off your next appointment!

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